Request 4c3ff719-09a0-4f01-90c4-34fe63ee3fa4
calling web
Book a table at Test Restaurant on 2026-03-10 at 19:00 for 2 people. My name is Tri Pham. Restaurant phone: +819050034303
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": true,
"request_id": "4c3ff719-09a0-4f01-90c4-34fe63ee3fa4",
"restaurant": {
"language": "ja",
"phone_e164": "+819050034303",
"display_name": "Test Restaurant"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-10",
"party_size": 2,
"time_local": "19:00",
"customer_name": "Tri Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.99,
"clarification_questions": []
}Final outcome
{
"status": "calling",
"needsClarification": false
}Transition history
[
{
"id": "ea163c7b-598a-4c35-a822-d125a84cd55f",
"bookingRequestId": "4c3ff719-09a0-4f01-90c4-34fe63ee3fa4",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "45446fe9-0ccf-40b3-8694-903c2556ecb1",
"attempt_no": 1,
"restaurant_phone_e164": "+819050034303"
},
"createdAt": "2026-03-07T07:34:27.876Z"
},
{
"id": "1fc0356a-fbdc-4154-9180-7b26ab124162",
"bookingRequestId": "4c3ff719-09a0-4f01-90c4-34fe63ee3fa4",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T07:34:20.406Z"
},
{
"id": "31c19e8f-25df-4b5d-9ef7-6107dbaa9253",
"bookingRequestId": "4c3ff719-09a0-4f01-90c4-34fe63ee3fa4",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T07:34:16.150Z"
},
{
"id": "0228cacd-181a-4769-aede-bec6565f83e9",
"bookingRequestId": "4c3ff719-09a0-4f01-90c4-34fe63ee3fa4",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T07:34:09.029Z"
}
]Attempts
[
{
"id": "45446fe9-0ccf-40b3-8694-903c2556ecb1",
"bookingRequestId": "4c3ff719-09a0-4f01-90c4-34fe63ee3fa4",
"attemptNo": 1,
"restaurantPhoneE164": "+819050034303",
"twilioCallSid": "CAccd53d6ed797c64d1dd1e556be7f1f5e",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T07:34:28.328Z",
"endedAt": null,
"createdAt": "2026-03-07T07:34:27.876Z",
"updatedAt": "2026-03-07T07:34:29.295Z"
}
]Messages
[
{
"id": "72a73507-5f69-4a49-bedb-78c3ddbb96da",
"bookingRequestId": "4c3ff719-09a0-4f01-90c4-34fe63ee3fa4",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table at Test Restaurant on 2026-03-10 at 19:00 for 2 people. My name is Tri Pham. Restaurant phone: +819050034303",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T07:34:09.638Z"
}
]Call events
[]