Request 504cb27b-0995-435b-8759-cf2fa089d014
calling web
Book a table at Sushi Dai on 2026-03-10 at 19:00 for 2 people. My name is Tri Pham. Restaurant phone: +81312345678
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": true,
"request_id": "504cb27b-0995-435b-8759-cf2fa089d014",
"restaurant": {
"language": "ja",
"phone_e164": "+81312345678",
"display_name": "Sushi Dai"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-10",
"party_size": 2,
"time_local": "19:00",
"customer_name": "Tri Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.98,
"clarification_questions": []
}Final outcome
{
"status": "calling",
"needsClarification": false
}Transition history
[
{
"id": "c2afa5bf-1580-4283-a2c9-255e56e02a8a",
"bookingRequestId": "504cb27b-0995-435b-8759-cf2fa089d014",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "632cf3b7-8485-4911-b934-c81365ea4616",
"attempt_no": 1,
"restaurant_phone_e164": "+81312345678"
},
"createdAt": "2026-03-07T07:33:13.279Z"
},
{
"id": "09b1443b-1256-4486-ae6a-87666d6e9458",
"bookingRequestId": "504cb27b-0995-435b-8759-cf2fa089d014",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T07:33:04.975Z"
},
{
"id": "6023e743-9747-4cb3-9798-0a3fd9d29031",
"bookingRequestId": "504cb27b-0995-435b-8759-cf2fa089d014",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T07:33:00.433Z"
},
{
"id": "699d0ad3-495a-4fb9-ad61-0a4b9fa7b773",
"bookingRequestId": "504cb27b-0995-435b-8759-cf2fa089d014",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T07:32:51.866Z"
}
]Attempts
[
{
"id": "632cf3b7-8485-4911-b934-c81365ea4616",
"bookingRequestId": "504cb27b-0995-435b-8759-cf2fa089d014",
"attemptNo": 1,
"restaurantPhoneE164": "+81312345678",
"twilioCallSid": "CA8393f10e4a5060a5fb4e89b17dd38722",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T07:33:13.734Z",
"endedAt": null,
"createdAt": "2026-03-07T07:33:13.279Z",
"updatedAt": "2026-03-07T07:33:14.849Z"
}
]Messages
[
{
"id": "3517f2c2-7750-41bc-82f6-3279681b1f09",
"bookingRequestId": "504cb27b-0995-435b-8759-cf2fa089d014",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table at Sushi Dai on 2026-03-10 at 19:00 for 2 people. My name is Tri Pham. Restaurant phone: +81312345678",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T07:32:52.478Z"
}
]Call events
[]