Request 6c90af1f-d539-4092-bb34-b1407f1f93b2
calling web
Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": true,
"request_id": "6c90af1f-d539-4092-bb34-b1407f1f93b2",
"restaurant": {
"language": "ja",
"phone_e164": "+817040195734",
"display_name": "Test Restaurant"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-15",
"party_size": 2,
"time_local": "19:00",
"customer_name": "Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.99,
"clarification_questions": []
}Final outcome
{
"status": "calling",
"needsClarification": false
}Transition history
[
{
"id": "42fcfe52-40e8-455f-a24c-96566230fa67",
"bookingRequestId": "6c90af1f-d539-4092-bb34-b1407f1f93b2",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "3f2a859a-8fa8-402a-91cd-5a3e108180ad",
"attempt_no": 1,
"restaurant_phone_e164": "+817040195734"
},
"createdAt": "2026-03-07T03:58:52.045Z"
},
{
"id": "61662f56-3b12-4c6a-a01c-f96efb8073bf",
"bookingRequestId": "6c90af1f-d539-4092-bb34-b1407f1f93b2",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T03:58:40.276Z"
},
{
"id": "33dc67e1-9f51-4c4e-95d8-c49cd3250fe7",
"bookingRequestId": "6c90af1f-d539-4092-bb34-b1407f1f93b2",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T03:58:35.720Z"
},
{
"id": "2d3e8314-1c5f-4229-81a1-d87eb52e590d",
"bookingRequestId": "6c90af1f-d539-4092-bb34-b1407f1f93b2",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T03:58:22.044Z"
}
]Attempts
[
{
"id": "3f2a859a-8fa8-402a-91cd-5a3e108180ad",
"bookingRequestId": "6c90af1f-d539-4092-bb34-b1407f1f93b2",
"attemptNo": 1,
"restaurantPhoneE164": "+817040195734",
"twilioCallSid": "CA75e810a7c8c9d88e520ce5a7b473afa0",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T03:58:52.515Z",
"endedAt": null,
"createdAt": "2026-03-07T03:58:52.045Z",
"updatedAt": "2026-03-07T03:58:53.297Z"
}
]Messages
[
{
"id": "c4e29960-c8a7-47fe-ba55-1820440b57de",
"bookingRequestId": "6c90af1f-d539-4092-bb34-b1407f1f93b2",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T03:58:22.667Z"
}
]Call events
[]