Request 7306f00b-121f-4164-8f1c-340357f7d8ab
calling web
Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": true,
"request_id": "7306f00b-121f-4164-8f1c-340357f7d8ab",
"restaurant": {
"language": "ja",
"phone_e164": "+817040195734",
"display_name": "Test Restaurant"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-15",
"party_size": 2,
"time_local": "19:00",
"customer_name": "Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.98,
"clarification_questions": []
}Final outcome
{
"status": "calling",
"needsClarification": false
}Transition history
[
{
"id": "e3cf103b-71ea-486f-9815-b33bc9c18566",
"bookingRequestId": "7306f00b-121f-4164-8f1c-340357f7d8ab",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "2cb82749-ca86-4633-a2b3-7c0cad356e26",
"attempt_no": 1,
"restaurant_phone_e164": "+817040195734"
},
"createdAt": "2026-03-07T04:46:41.954Z"
},
{
"id": "f2ea23a3-7825-49b0-be95-2ada7b25a33b",
"bookingRequestId": "7306f00b-121f-4164-8f1c-340357f7d8ab",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T04:46:39.458Z"
},
{
"id": "80dc5599-f31e-4a22-a511-f0eceae8c3a1",
"bookingRequestId": "7306f00b-121f-4164-8f1c-340357f7d8ab",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T04:46:34.273Z"
},
{
"id": "8f66099a-77b5-49f1-9e63-1eaa24e6264d",
"bookingRequestId": "7306f00b-121f-4164-8f1c-340357f7d8ab",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T04:46:32.171Z"
}
]Attempts
[
{
"id": "2cb82749-ca86-4633-a2b3-7c0cad356e26",
"bookingRequestId": "7306f00b-121f-4164-8f1c-340357f7d8ab",
"attemptNo": 1,
"restaurantPhoneE164": "+817040195734",
"twilioCallSid": "CA7342ba1af8587bda7d39fd7a0b861872",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T04:46:42.401Z",
"endedAt": null,
"createdAt": "2026-03-07T04:46:41.954Z",
"updatedAt": "2026-03-07T04:46:43.143Z"
}
]Messages
[
{
"id": "2fb76a68-630a-45a1-a4db-21e0c35b7576",
"bookingRequestId": "7306f00b-121f-4164-8f1c-340357f7d8ab",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T04:46:32.800Z"
}
]Call events
[]