Request 8005cb6e-66f6-45b5-b3c9-836265073d72
calling web
Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": true,
"request_id": "8005cb6e-66f6-45b5-b3c9-836265073d72",
"restaurant": {
"language": "ja",
"phone_e164": "+817040195734",
"display_name": "Test Restaurant"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-15",
"party_size": 2,
"time_local": "19:00",
"customer_name": "Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.99,
"clarification_questions": []
}Final outcome
{
"status": "calling",
"needsClarification": false
}Transition history
[
{
"id": "64a74ca8-4ff3-4908-aa3f-67934434adff",
"bookingRequestId": "8005cb6e-66f6-45b5-b3c9-836265073d72",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "a7ac446e-b360-4544-b061-1223d13690bf",
"attempt_no": 1,
"restaurant_phone_e164": "+817040195734"
},
"createdAt": "2026-03-07T04:34:54.682Z"
},
{
"id": "e1f28cd7-ca3c-4d62-b462-5dbdbfa4b5e6",
"bookingRequestId": "8005cb6e-66f6-45b5-b3c9-836265073d72",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T04:34:52.111Z"
},
{
"id": "ebfade11-7584-4475-8054-59f952f777a4",
"bookingRequestId": "8005cb6e-66f6-45b5-b3c9-836265073d72",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T04:34:48.358Z"
},
{
"id": "6a5891fd-c4c6-4404-9155-c3264c869f6f",
"bookingRequestId": "8005cb6e-66f6-45b5-b3c9-836265073d72",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T04:34:45.213Z"
}
]Attempts
[
{
"id": "a7ac446e-b360-4544-b061-1223d13690bf",
"bookingRequestId": "8005cb6e-66f6-45b5-b3c9-836265073d72",
"attemptNo": 1,
"restaurantPhoneE164": "+817040195734",
"twilioCallSid": "CA8bd2cafc2d2341fd0edc5f0f8483cbad",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T04:34:55.133Z",
"endedAt": null,
"createdAt": "2026-03-07T04:34:54.682Z",
"updatedAt": "2026-03-07T04:34:55.919Z"
}
]Messages
[
{
"id": "091ed14e-7d63-4be7-bc4a-6164a81ce22f",
"bookingRequestId": "8005cb6e-66f6-45b5-b3c9-836265073d72",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T04:34:45.854Z"
}
]Call events
[]