Request 93bec5b3-db46-418c-874b-5220e38a1a17
calling web
Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": true,
"request_id": "93bec5b3-db46-418c-874b-5220e38a1a17",
"restaurant": {
"language": "ja",
"phone_e164": "+817040195734",
"display_name": "Test Restaurant"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-15",
"party_size": 2,
"time_local": "19:00",
"customer_name": "Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.99,
"clarification_questions": []
}Final outcome
{
"status": "calling",
"needsClarification": false
}Transition history
[
{
"id": "d45ac7d0-7a5d-449e-9ef7-4db070e03309",
"bookingRequestId": "93bec5b3-db46-418c-874b-5220e38a1a17",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "cd65177f-ef6e-49ec-870d-42764ffd91ec",
"attempt_no": 1,
"restaurant_phone_e164": "+817040195734"
},
"createdAt": "2026-03-07T04:49:55.410Z"
},
{
"id": "61f3c69e-8442-4209-9e22-307e52649ccd",
"bookingRequestId": "93bec5b3-db46-418c-874b-5220e38a1a17",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T04:49:52.925Z"
},
{
"id": "aabad195-a66f-4ae9-8370-95b9ab6e8785",
"bookingRequestId": "93bec5b3-db46-418c-874b-5220e38a1a17",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T04:49:49.305Z"
},
{
"id": "9eb4e6e3-9063-4716-809e-39b6d692bd49",
"bookingRequestId": "93bec5b3-db46-418c-874b-5220e38a1a17",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T04:49:47.186Z"
}
]Attempts
[
{
"id": "cd65177f-ef6e-49ec-870d-42764ffd91ec",
"bookingRequestId": "93bec5b3-db46-418c-874b-5220e38a1a17",
"attemptNo": 1,
"restaurantPhoneE164": "+817040195734",
"twilioCallSid": "CA7e7292d98406b3f7b2e53f3bdb10e8c7",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T04:49:55.858Z",
"endedAt": null,
"createdAt": "2026-03-07T04:49:55.410Z",
"updatedAt": "2026-03-07T04:49:56.628Z"
}
]Messages
[
{
"id": "0ef4f563-4579-4d6f-86ea-66cc73201a2d",
"bookingRequestId": "93bec5b3-db46-418c-874b-5220e38a1a17",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T04:49:47.802Z"
}
]Call events
[]