Request b3aac8bc-b910-4895-9f44-4aa754fff0f5
unavailable web
2026年3月20日の19時に2名で予約をお願いします。名前はファム トリです。レストラン: テスト寿司 電話: +819050034303
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "e65377e6-c1fe-4d44-9dcd-4770dc9f3773",
"call_ready": true,
"request_id": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"restaurant": {
"language": "ja",
"phone_e164": "+819050034303",
"display_name": "テスト寿司"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-20",
"party_size": 2,
"time_local": "19:00",
"customer_name": "ファム トリ",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.98,
"clarification_questions": []
}Final outcome
{
"status": "unavailable",
"needsClarification": false
}Transition history
[
{
"id": "c6b31b64-3110-494c-a4a9-9d95bc42022e",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"fromStatus": "negotiating",
"toStatus": "unavailable",
"reason": "restaurant_unavailable",
"metadataJson": {
"notes": "レストランが「ごめんなさい、ノーケー」と言いました。",
"availability": "unavailable",
"proposed_date_local": "2026-03-20",
"proposed_time_local": "19:00"
},
"createdAt": "2026-03-07T08:01:53.734Z"
},
{
"id": "893c64ee-8ac8-4420-a137-aa4344f10460",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"fromStatus": "calling",
"toStatus": "negotiating",
"reason": "restaurant_answer_received",
"metadataJson": {
"notes": "レストランが「ごめんなさい、ノーケー」と言いました。",
"availability": "unavailable",
"proposed_date_local": "2026-03-20",
"proposed_time_local": "19:00"
},
"createdAt": "2026-03-07T08:01:52.525Z"
},
{
"id": "e636c089-8b93-483b-b8f3-c7429cc8a94b",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "73b9eaed-ef1a-4a87-b8ae-27d80472d8b7",
"attempt_no": 1,
"restaurant_phone_e164": "+819050034303"
},
"createdAt": "2026-03-07T08:00:33.584Z"
},
{
"id": "d147291d-2561-4fae-9857-a0db478674fe",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T08:00:26.818Z"
},
{
"id": "7e425e89-b3df-4cbc-84f0-a483aaebec86",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T08:00:23.252Z"
},
{
"id": "e32a9b43-8e06-4072-b1e3-da12c4c3fd67",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T08:00:16.886Z"
}
]Attempts
[
{
"id": "73b9eaed-ef1a-4a87-b8ae-27d80472d8b7",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"attemptNo": 1,
"restaurantPhoneE164": "+819050034303",
"twilioCallSid": "CA00575ab637fae77cdc12bd19ac2cad78",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T08:00:34.038Z",
"endedAt": null,
"createdAt": "2026-03-07T08:00:33.584Z",
"updatedAt": "2026-03-07T08:00:35.022Z"
}
]Messages
[
{
"id": "e3258b99-2f4a-430c-a8e2-6730d8f92fee",
"bookingRequestId": "b3aac8bc-b910-4895-9f44-4aa754fff0f5",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "2026年3月20日の19時に2名で予約をお願いします。名前はファム トリです。レストラン: テスト寿司 電話: +819050034303",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T08:00:17.495Z"
}
]Call events
[
{
"id": "37abc353-f7c7-4964-bdc7-d0f763f95377",
"bookingAttemptId": "73b9eaed-ef1a-4a87-b8ae-27d80472d8b7",
"eventType": "voice.tool.mark_restaurant_answer",
"payloadJson": {
"notes": "レストランが「ごめんなさい、ノーケー」と言いました。",
"availability": "unavailable",
"proposed_date_local": "2026-03-20",
"proposed_time_local": "19:00"
},
"createdAt": "2026-03-07T08:01:52.325Z"
},
{
"id": "8be49b8a-2d73-456f-ada9-f5f04e3a2e96",
"bookingAttemptId": "73b9eaed-ef1a-4a87-b8ae-27d80472d8b7",
"eventType": "elevenlabs.mark_restaurant_answer",
"payloadJson": {
"tool_name": "mark_restaurant_answer",
"parameters": {
"notes": "レストランが「ごめんなさい、ノーケー」と言いました。",
"availability": "unavailable",
"proposed_date_local": "2026-03-20",
"proposed_time_local": "19:00"
},
"booking_attempt_id": "73b9eaed-ef1a-4a87-b8ae-27d80472d8b7",
"booking_request_id": "b3aac8bc-b910-4895-9f44-4aa754fff0f5"
},
"createdAt": "2026-03-07T08:01:52.120Z"
}
]