Request cfe49048-ed91-4f8f-aad4-e98b83c3047e
needs_clarification web
Book a table at Sushi Dai tomorrow at 7pm for 2 people. My name is Tri Pham. Phone: +81312345678
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": false,
"request_id": "cfe49048-ed91-4f8f-aad4-e98b83c3047e",
"restaurant": {
"language": "ja",
"phone_e164": "+81312345678",
"display_name": "Sushi Dai"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": null,
"party_size": 2,
"time_local": "19:00",
"customer_name": "Tri Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.76,
"clarification_questions": [
{
"field": "customer_name",
"question": "予約希望日をYYYY-MM-DD形式で教えてください。"
}
]
}Final outcome
{
"status": "needs_clarification",
"needsClarification": true
}Transition history
[
{
"id": "bbb7afe9-8ab9-4ecf-ab08-9e1a4c188203",
"bookingRequestId": "cfe49048-ed91-4f8f-aad4-e98b83c3047e",
"fromStatus": "parsing",
"toStatus": "needs_clarification",
"reason": "clarification_required",
"metadataJson": {
"clarification_questions": [
{
"field": "customer_name",
"question": "予約希望日をYYYY-MM-DD形式で教えてください。"
}
]
},
"createdAt": "2026-03-07T07:32:40.171Z"
},
{
"id": "cbbcbb68-9424-4423-bb06-1cdffb551e94",
"bookingRequestId": "cfe49048-ed91-4f8f-aad4-e98b83c3047e",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T07:32:36.034Z"
},
{
"id": "40d632e5-d383-437d-be6d-ef5e35dc9ca1",
"bookingRequestId": "cfe49048-ed91-4f8f-aad4-e98b83c3047e",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T07:32:28.457Z"
}
]Attempts
[]
Messages
[
{
"id": "6c0e297b-0568-4ca6-9953-6b84a6660fa5",
"bookingRequestId": "cfe49048-ed91-4f8f-aad4-e98b83c3047e",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table at Sushi Dai tomorrow at 7pm for 2 people. My name is Tri Pham. Phone: +81312345678",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T07:32:29.085Z"
}
]Call events
[]