Request eb7520d6-699b-49ef-a0a4-ab11658c45cb
calling web
Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734
Parsed JSON
{
"policy": {
"record_call": false,
"max_attempts": 1,
"max_wait_seconds": 420,
"allow_alternative_dates": false,
"allow_alternative_times": true
},
"status": "received",
"channel": "web",
"user_id": "74c09fc0-297f-4445-a74f-d3ad7bf3059e",
"call_ready": true,
"request_id": "eb7520d6-699b-49ef-a0a4-ab11658c45cb",
"restaurant": {
"language": "ja",
"phone_e164": "+817040195734",
"display_name": "Test Restaurant"
},
"booking_request": {
"timezone": "Asia/Tokyo",
"fallbacks": [],
"date_local": "2026-03-15",
"party_size": 2,
"time_local": "19:00",
"customer_name": "Pham",
"special_requests": [],
"customer_name_kana": null,
"callback_phone_e164": null
},
"parse_confidence": 0.99,
"clarification_questions": []
}Final outcome
{
"status": "calling",
"needsClarification": false
}Transition history
[
{
"id": "fb80e4e0-4ff5-43c8-9533-6fcfbc8598fe",
"bookingRequestId": "eb7520d6-699b-49ef-a0a4-ab11658c45cb",
"fromStatus": "ready_to_call",
"toStatus": "calling",
"reason": "outbound_call_queued",
"metadataJson": {
"attempt_id": "e2a6011f-0c74-4192-b7cb-41296271b027",
"attempt_no": 1,
"restaurant_phone_e164": "+817040195734"
},
"createdAt": "2026-03-07T04:52:20.114Z"
},
{
"id": "98078740-e73c-43a3-8f28-63e6319c9878",
"bookingRequestId": "eb7520d6-699b-49ef-a0a4-ab11658c45cb",
"fromStatus": "parsing",
"toStatus": "ready_to_call",
"reason": "parse_succeeded",
"metadataJson": {
"clarification_questions": []
},
"createdAt": "2026-03-07T04:52:17.624Z"
},
{
"id": "b2ba5b27-e5e8-44f5-881a-af7f88ed01ac",
"bookingRequestId": "eb7520d6-699b-49ef-a0a4-ab11658c45cb",
"fromStatus": "received",
"toStatus": "parsing",
"reason": "parse_requested",
"metadataJson": {},
"createdAt": "2026-03-07T04:52:13.452Z"
},
{
"id": "1cf1c6c1-332c-465e-a2e7-0dc840b1e40c",
"bookingRequestId": "eb7520d6-699b-49ef-a0a4-ab11658c45cb",
"fromStatus": null,
"toStatus": "received",
"reason": "intake_received",
"metadataJson": {
"source_channel": "web"
},
"createdAt": "2026-03-07T04:52:10.399Z"
}
]Attempts
[
{
"id": "e2a6011f-0c74-4192-b7cb-41296271b027",
"bookingRequestId": "eb7520d6-699b-49ef-a0a4-ab11658c45cb",
"attemptNo": 1,
"restaurantPhoneE164": "+817040195734",
"twilioCallSid": "CA0391828ec5feb4ef8d126fdb94e57e9d",
"realtimeSessionId": null,
"status": "calling",
"outcomeCode": null,
"outcomeJson": null,
"startedAt": "2026-03-07T04:52:20.570Z",
"endedAt": null,
"createdAt": "2026-03-07T04:52:20.114Z",
"updatedAt": "2026-03-07T04:52:21.333Z"
}
]Messages
[
{
"id": "de7130a0-ed86-4053-887c-4a65ca159dad",
"bookingRequestId": "eb7520d6-699b-49ef-a0a4-ab11658c45cb",
"direction": "inbound",
"channel": "web",
"subject": null,
"bodyText": "Book a table for 2 people under the name Pham at Test Restaurant on 2026-03-15 at 19:00. Restaurant phone: +817040195734",
"providerId": null,
"deliveryStatus": "pending",
"createdAt": "2026-03-07T04:52:11.020Z"
}
]Call events
[]